Why does my holding statement say my shares are held under an SRN even though I included a HIN in my investment profile?

If the name and address that you included in your investment profile does not exactly match the name and address associated with your broker sponsored Holder Identification Number (HIN), then your accounts will not be matched and your allocation will be held under a Shareholder Reference Number (SRN) on the Issuer Sponsored sub-register.

We highly recommend you double check your registration details with a recent statement that includes your HIN to make sure your details are entered correctly.

Do you have more questions? Feel free to send them in to us